As I said the heat pad is very efficient and direct. The heat relieves the pain in my legs. Without it the pain would be intolerable.

Best thing I’ve found for my chronic back pain. Releases tight muscles very fast

After two weeks of use, I can definitely feel improvement to tension and tightness in my neck and shoulders.

This is a high quality product. The power cord and integrated control unit will last for years (power cord is thick and reinforced at the points where it joins the control unit, and the control unit itself is a good size, strong, well made - not at all flimsy - and logically laid out with large buttons that are easy to click). Temperature and time settings are easy to set up.

It heats up in just a few minutes and, when it reaches the user set temperature, it reliably maintains that temperature throughout your chosen treatment time (a feature that is unattainable with hot water bottles or microwaved heat bags which begin losing temperature as soon as they are applied to the neck or shoulder).

The pad is suppled in an attractive and strong cardboard box that protects it well during shipping. And Heidi added extra protection by neatly wrapping it with bubble wrap! And the manual is a delight - made of quality paper, with the text in large font, easy to read, and sitting in a wealth of white space. The instructions are straightforward and easy to comprehend, and the diagrams are large, sharp and well labelled.

The package arrived promptly and in excellent condition. Customer service couldn’t be better.

Whilst I initially balked at the price (I’m on a low income), I have no regrets in making this purchase and I look forward to using it on a regular basis. Highly recommended

Been using the neck and shoulder pad for about 2 weeks now. Reaches desired temperature within a few minutes and then maintains it throughout the treatment session.

Quality of materials is first class. The electrical cord and the control unit, in particular, are not likely to deteriorate or degrade for many, many years to come, even with daily usage.

Changing temperature and treatment time is straightforward, and the product arrives in a beautiful box that protects it extremely well during shipping (especially when it is wrapped in bubble wrap!) And the manual is not tiny - it is made of quality paper, with text in large font with plenty of white space around it). This is great attention to the little things that matter, and I truly appreciate it.

Using the pad is definitely making a difference to the pain and tension I feel in my neck and shoulders (by which I mean - just to be clear - it makes me feel better!) And it is much more convenient than using microwaved heat bags or hot water bottles, not to mention that the heat doesn’t dissipate during treatment. And the product is much more effective than either of those.

I have used many types of heat devices for my chronic back pain and these are by far the best I have used. You have control of temperature and time which is a huge helping relieving the pain in bigger areas of your body.

I love this heating pad. This is the third one I have purchased. The small one is handy to pack and take away. It gives relief for back, shoulders and feet. 5 star. Delivery is easy and prompt.

This is my second one as mine gets a lot of use. I don’t know what I did without it. The relief I get is fantastic. I highly recommend this product.

Expensive but it is Medical Grade and very durable. I use it nearly every day and it has lasted for about 15 months so far. (I only purchased another one for when my current one finally gives out.) It has a higher heat range than just about any other one you can find retail. The only flaw is the control panel; difficult to read in very low light and you can easily bump it and turn it off.

The nature of heat transfer to deep muscle happens!!! Painless and is sleep inducing. Lateral position is best for me and addresses my back pain/discomfort and my shoulders. Great after golf the next morning particularly for me.

This heat pad is a life saver. Gone are the days where I would need to heat and re-heat a heat pack constantly. The heat is hot enough it actually helps my fibromyalgia, sciatic and general pain. Cannot recommend this product enough!

Has most certainly helped my arthritis. I love it & now couldn’t live without it.

Changed my life - I have had my Biothermored moist heat pad for 4 years and use it regularly I have - Fibromyalgia which is a disorder characterized by widespread musculoskeletal pain. This product has brought me so much relief. Because of so much use I needed to buy a new one and have my old one repaired I called Doyle's Physiotherapy who were so helpful and send me a new one straight away and I recieved it the next day. I have returned my previous one for repair which is amazing.
As I didnt know how long it would take to repair I thought I needed 2, I purchased a new one as I lend it to my family/friends when they are in pain and they cant believe how good it works.
I even take it on holidays with me as it is the most effective way to relieve pain I have found yet. I have had this condition for over 40 years.
Thank you for stocking this product it is the best - I have the large flat pad but believe there is one for shoulders so that will be my next purchase. Hope this encourages you to try one!!
Leanne :)

It has taken me a while to leave this review, l really wanted to put it through its paces. I have terrible lower and now middle back pain, also these days (thanks a lot age) some knee pain on my right side. I have started using this pad almost every day. It’s like my comfort blanket, when l sit down to rest after dinner, l MUST plug the pad in and use it firstly for my back, then later in the evening it goes on my knee. This thing is absolutely amazing, seriously, l don’t often write reviews, but for those that read this and have pain you must give it a try. I not only get instant relief, also long term relief. I actually think I’m addicted to it. I understand the initial outlay is a bit, but believe me it’s worth every cent. I am considering purchasing the neck and shoulder pad for my hubby that suffers from his own set of pains (he also wants to thank age).

I bought this heat pad for a troublesome wrist and thumb . I’ve been using twice a day for half an hour each . The improvement is fantastic . I am going to use on my arthritic knees as well . Martin is a wonderful guy who is very helpful . I highly recommend this product . John C .

Great product