Your Questions Answered. We collated the most frequently asked questions and hope you find the answers you need. If you have a question, please email via our online form or call (02) 9692 9399 for immediate response.
How does moist heat relieve your pain?
Moist heat dilates your blood vessels, increasing blood flow to an area. This increased circulation speeds recovery by bringing fresh blood cells to the area and taking away toxins, decreasing pain and inflammation.
How does the Biothermored product work?
Biothermored’s unique coral sand and infrared technology allow moist heat to transmit deeply into your muscle tissue, providing relief of pain and tension. It's simple, safe, extremely effective and you can control the heat and the length of treatment time using the digital control pad.
Is it a better option than other heat pads?
The Biothermored Moist Heat Pad relieves pain more effectively than other heat pads as it provides moist heat not dry heat like other heat pads. Moist heat penetrates more deeply into body tissue providing much better pain relief, than normal heat pads.
The Biothermored Moist Heat Pad is a fast, safe and effective way to apply moist heat to relieve your pain - simply plug it in, set the temperature and time suited to your needs and relax. Say goodbye to microwaves, boiling kettles, dripping towels or heat pads that cool down after a short while.
Is the Biothermored Moist Heating Pad safe?Biothermored Moist Heat Pads are a registered medical device with Therapeutic Goods Administration, Australia (ARTG No: 228316). The Biothermored has also obtained certification as a medical device in Europe, America and Asia. Unlike other heat treatments, you are in control of the temperature and timing of your treatment, making it a much safer heat treatment option.What is the difference with hot water bottles / hot-boiled packs and the Biothermored?
Hot water bottles used at home or hot-boiled packs used in hospitals use boiling water. The patient needs to be mindful and pay greater attention due to the use of boiling water, which may be dangerous and possibly burn the user. In comparison, the Biothermored does not require water or need to be boiled. All you do is plug in the Biothermored and it heats automatically, quickly to reach the desired treatment temperature and you can increase or decrease the temperature in line with your treatment needs. The cotton cover absorbs the moisture in the air and mixes with the heat to enable to heat and moisture to penetrate deeply into the body tissues. This type of therapy is a lot safer than other heat treatments, as it is easier to control and is also medically approved.
What is the product warranty?
1 Year manufacturer warranty
Where can I buy the Biothermored Moist Heat Pad from?
Online - exclusively from this website. Or visit our clinic in Pyrmont, Sydney. Use the shopping cart on this website to purchase or call our friendly team on 02 9692 9399. For Australian stockists of the Biothermored please telephone our office 02 9692 9399.
Why haven’t I ever seen or heard about this product before in Australia?
This product is new to Australia and available exclusively from Doyle’s Physiotherapy. It is a registered medical device with Therapeutic Goods Administration, Australia (ARTG No: 228316). Whilst new in Australia, it has been used for several years in Europe, America and Asia.
Will it help my arthritis?
Yes, the Biothermored Moist Heat Pad will help reduce inflammation and ease the pain and stiffness that comes with arthritis. The Biothermored Moist Heat Pad will dilate the blood vessels, stimulating your blood circulation and helping reduce muscle spasms. In addition, heat alters the sensation of pain.
Biothermored Moist Heat Pads
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