Neck & Shoulder Biothermored Moist Heat Pad, UC960S

After two weeks of use, I can definitely feel improvement to tension and tightness in my neck and shoulders.

This is a high quality product. The power cord and integrated control unit will last for years (power cord is thick and reinforced at the points where it joins the control unit, and the control unit itself is a good size, strong, well made - not at all flimsy - and logically laid out with large buttons that are easy to click). Temperature and time settings are easy to set up.

It heats up in just a few minutes and, when it reaches the user set temperature, it reliably maintains that temperature throughout your chosen treatment time (a feature that is unattainable with hot water bottles or microwaved heat bags which begin losing temperature as soon as they are applied to the neck or shoulder).

The pad is suppled in an attractive and strong cardboard box that protects it well during shipping. And Heidi added extra protection by neatly wrapping it with bubble wrap! And the manual is a delight - made of quality paper, with the text in large font, easy to read, and sitting in a wealth of white space. The instructions are straightforward and easy to comprehend, and the diagrams are large, sharp and well labelled.

The package arrived promptly and in excellent condition. Customer service couldn’t be better.

Whilst I initially balked at the price (I’m on a low income), I have no regrets in making this purchase and I look forward to using it on a regular basis. Highly recommended

Been using the neck and shoulder pad for about 2 weeks now. Reaches desired temperature within a few minutes and then maintains it throughout the treatment session.

Quality of materials is first class. The electrical cord and the control unit, in particular, are not likely to deteriorate or degrade for many, many years to come, even with daily usage.

Changing temperature and treatment time is straightforward, and the product arrives in a beautiful box that protects it extremely well during shipping (especially when it is wrapped in bubble wrap!) And the manual is not tiny - it is made of quality paper, with text in large font with plenty of white space around it). This is great attention to the little things that matter, and I truly appreciate it.

Using the pad is definitely making a difference to the pain and tension I feel in my neck and shoulders (by which I mean - just to be clear - it makes me feel better!) And it is much more convenient than using microwaved heat bags or hot water bottles, not to mention that the heat doesn’t dissipate during treatment. And the product is much more effective than either of those.

I have used many types of heat devices for my chronic back pain and these are by far the best I have used. You have control of temperature and time which is a huge helping relieving the pain in bigger areas of your body.

An excellent product and we have 3 different sizes to ease back problem pain

This product is so helpful with a shoulder problem. I would absolutely recommend to anyone. I am using it daily. It was expensive. But worth every cent.